1. Definitions

• Endro: Endro LTDA, CNPJ 60.415.161/0001-78, headquartered in Curitiba/PR, Brazil, developer and licensor of the platforms;
• Platforms: the Meu Agrônomo, RTV Manager, Meu Horti and cost.farm software, accessed via web;
• User: individual or legal entity that creates an account and uses the Platforms;
• Subscription: contracting of a paid plan with recurring credit card billing;
• Asaas: third-party provider responsible for processing payments.

2. Acceptance of terms

By creating an account, contracting a subscription or using any feature of the Platforms, the User declares to have read, understood and fully accepted these Terms and Endro's Privacy Policy. If not in agreement, the User must immediately stop using the Platforms.

3. Registration and account

To use the Platforms, the User must create an account with true, accurate and up-to-date information, being fully responsible for the accuracy of the data provided and for the confidentiality of their access credentials. Sharing login credentials with unauthorized persons is prohibited.

4. Plans, subscriptions and payments

Subscriptions are billed on a recurring basis, according to the periodicity of the contracted plan. Payment is processed exclusively by credit card, through the provider Asaas. Endro does not store full card data on its servers. Amounts, cycles and any adjustments are informed at the time of contracting and may be updated upon prior notice of at least 30 (thirty) days.

5. Cancellation and refund

The User may request cancellation of the subscription at any time through official channels. Cancellation stops future charges but does not generate refunds for periods already paid, unless otherwise provided by law. Access remains active until the end of the current cycle.

6. Permitted and prohibited use

• Use the Platforms according to the contracted purpose and applicable legislation;
• Do not reproduce, distribute or commercially exploit the content without express authorization;
• Do not perform reverse engineering, attempt unauthorized access or compromise the security of the systems;
• Do not use the Platforms for unlawful, discriminatory purposes or those that violate third-party rights.

7. Intellectual property

All content, source code, trademarks, logos, layouts and functionalities of the Platforms are the exclusive property of Endro LTDA or its licensors, and reproduction, distribution or unauthorized use is prohibited. Contracting the subscription grants the User only a license to use, not a transfer of ownership.

8. Data protection and LGPD

Endro processes personal data in accordance with the Brazilian General Data Protection Law (Law 13.709/2018). The information collected, purposes, legal bases and data subject rights are described in the Privacy Policy. The Data Protection Officer (DPO) can be contacted at contato@endro.com.br.

9. Availability and support

Endro makes continuous efforts to keep the Platforms available and secure and may perform scheduled maintenance with prior notice. Occasional interruptions for technical, security or force majeure reasons do not grant the right to compensation.

10. Limitation of liability

Endro is not responsible for decisions made exclusively based on the information presented by the Platforms, nor for lost profits, indirect damages or losses arising from improper use of the data. Endro's total liability, in any case, is limited to the amount actually paid by the User in the 12 (twelve) months prior to the event.

11. Changes and termination

Endro may update these Terms at any time by publishing the new version on this page. Continued use after publication implies agreement. Endro may suspend or terminate accounts that violate these Terms, upon notice.

12. Governing law and jurisdiction

These Terms are governed by Brazilian law. The courts of the District of Curitiba/PR are elected to resolve any disputes, waiving any other, however privileged. Questions may be sent tocontato@endro.com.br.